What are cookies?

Cookies are small text files that contain letters and numbers and are placed on your computer or device. Cookies are set when you visit a website that uses cookies and may be used to keep track of pages visited within the site, help you continue where you left off or remember your preferences, such as language settings. 
When you enter our websites, you accept our use of cookies. Please see below for a description on how to reject cookies. 

Why do we use cookies on our websites?

We use cookies and similar technologies to:
•    Deliver products and services to our customers and page visitors
•    Provide a secure online environment including protection against fraud and unauthorised access
•    Manage our marketing and provide a better online experience
•    Monitor the use of our website
•    Track our website performance
•    Make our website content more relevant to you.
The data will not be used to identify individual visitors except for Nordea Netbank customers.

What type of cookies does Nordea use?

To make it easier for you to understand the way our website uses cookies, we have grouped them into categories. The category to which a cookie belongs can be seen in the cookie panelOpen in new window (the “Cookie Panel”). 

Nordea uses both session cookies, which are only stored temporarily during the time you visit a site, as well as persistent cookies, which stores a file on your hard disk for a certain period of time. Under the “Expiry” header in the Cookie Panel the session cookies are marked as “session”, while persistent cookies are marked with a specific expiry date.

The information in the Cookie Panel is provided to you in an open and transparent way, so that you can see how cookies are used to enrich your visitor experience and make an informed choice to allow their usage. If you wish to control and remove cookies, this can be done via settings in your web browser, as described in more detail below. We use different types of cookies on each country-specific website.

Read more about the type of cookies in the Cookie PanelOpen in new window for the relevant Nordea website.

In certain circumstances our use of cookies involves processing of personal data. We use appropriate technical, organizational and administrative security measures to protect any information.

Read more about how Nordea process personal data in our Privacy PolicyOpen in new window.

The following categories of cookies may be used by us:

•     Necessary cookies:
These cookies are important to the underlying operation of the website, supporting important functionality such as shopping baskets and the technical operation of the website to ensure it performs how you would expect.

•    Cookies for site experience:
These cookies are used to support your experience on the site and include user-selected options, site navigation aids, etc. Generally, no personally identifiable data is collected with these types of cookies.

•    Cookies for performance & operation:
These cookies are used in the management of the site and include customer surveys, recording visitor numbers and other web analytics. Limited identifiable data may be collected.

•    Cookies for marketing, anonymous cross site tracking:
These cookies are used to track our visitors across our websites. They can be used to build up a profile of search and/or browsing history for every visitor. Identifiable or unique data may be collected. Anonymized data may be shared with third parties.

•    Cookies for marketing and targeted advertising:
These cookies are used to track browsing habits and activity. We use this information to enable us to show you relevant/personalised marketing content. Using these types of cookies, we may collect personally identifiable information and use this to display targeted advertising and/or share this data with third parties for the same purpose. Any activity tracked and recorded using these cookies maybe shared to third parties.

Embedded content from third party providers

Nordea may embed content from external third party providers on our web pages. These third parties may use cookies and will receive information collected by use of cookies placed by the relevant third party. You can read more about their approach to cookies on their web pages. 
In the cookie panel you will find further information about the owner of each cookie.

How to manage and reject cookies

You can set or amend your web browser controls to accept or reject cookies. If you choose to reject cookies, you may still use our websites and some services.
Please be aware that restricting cookies may impact the functionality of a website. Many of the interactive functions offered by websites are dependent on cookies and disabling or blocking cookies can prevent these services from working or reduce their usefulness. Different web browsers may use different methods for managing cookies.